Legal Notice  — Matrix Velox

 

This Legal Notice sets out the mandatory trader identification details, ownership structure, and regulatory information for Matrix Velox, in compliance with applicable UK e-commerce requirements and Australian business laws.

1. Store Ownership & Trader Information

This website is owned and operated by Paula Margaret Allison, operating as a sole trader.

• Trading Name: Matrix Velox

• Legal Entity / Operator: Paula Margaret Allison

• Registered Address: 12 Melbourne Avenue, Camp Hill, Queensland 4152, Australia

• Country of Operation: Australia

2. Contact Details

For customer care, order enquiries, return requests, or formal notifications, please reach us via:

• Email: matrixvelox@outlook.com

• Telephone: +61 424 489 146

• Postal Address: 12 Melbourne Avenue, Camp Hill, Queensland 4152, Australia

• Customer Support Hours: Monday to Friday, 9:00 AM – 5:00 PM (AEST)

3. Payment Gateway & E-Commerce Infrastructure

• Hosting Platform: Hosted on Shopify Inc.

• Payment Processing: Payment services are provided through Shopify Payments Australia (and integrated merchant partners). Transactions are processed securely in British Pounds (£ / GBP).

4. Regulatory Framework & Consumer Protection

• Target Market: United Kingdom

• Consumer Rights: Customers purchasing from the United Kingdom retain all mandatory legal rights provided under the UK Consumer Rights Act 2015 and the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

• Dispute Advice: If an issue cannot be resolved directly with our support team, UK residents may contact the UK Citizens Advice Consumer Service:

  • Telephone: +44 808 223 1133

   

5. Intellectual Property Rights

All media, design layouts, written descriptions, logos, graphics, and underlying code on this website are the property of Paula Margaret Allison (Matrix Velox) or used under license. Unauthorised copying, reproduction, or distribution without prior written permission is strictly prohibited.